Professional Summary

To be a dynamic business professional, working in challenging environments that will enable me to enhance
and utilize my skills and innate abilities efficiently, leading to self –development, and career progression,
whilst employing my capabilities productively for my employer.

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Special Skills

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Strategic Thinking

Always thrive to understand the challenges or specific needs of my clients and provides them with personalized solutions specially in the area of Digital Marketing. 

> Led development of a social media campaign for a Hotel, which increased interaction on client’s profiles by 127-percent against prior month’s posts. 

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Content Development & Management

Writing  and editing for digital communications have enabled me to connecting with target audience using relevant messages and convincing them to take their desired action. 

> Wrote well-crafted copy for social media platforms and posted in different formats

> Planned and wrote for business web site on a customized WordPress theme, and updated the blog regularly with creative marketing content.

 

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Social Media Marketing

Build digital presence and optimized social media presence for maximum effect of new and existing brands in the digital landscape.

> Managed the company’s social media accounts, averaging a 43-percent follower growth across all platforms

> Developed Facebook campaign spanning 1 month, with fans participating in a social media contest and reposting campaign images for a chance to win. The campaign helped them to get a huge milestone. 

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Data Analysis

Enthusiastically read available (free) analytical reports to find our right direction for marketing campaigns and create customized one for the stakeholders.

> Identified trends in visitors to company site and tailored marketing campaigns to focus on demographics which showed outsized interest.

> Created analytics reports highlighting the most important information from marketing research to present to clients.

> Optimized site to increase time-on-page by analyzing data reports on page performances

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Interpersonal Skills

It's always challenging to resolute or justify the situation when disagreements arise between the creative direction and the client’s preferences and I did it successfully. 

> Presented marketing pitches to clients and received feedback. Provided explanations for decisions when required and incorporated requested changes.

> Maintained positive morale on marketing team by forging personal bonds with staff and identifying signs of impending burnout or ongoing frustration to avoid errors before they occur.

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HR Enthusiastic

Considering my educational background in HR and being a team leader in the workplace, always been enthusiast about human resources of the organization. 

> Was involved in recruitment process of different teams of the organization and trained the fresh marketing champs. 

> Delegated responsibilities to team members while clearly communicating what is expected of them to maintain synergy throughout the project as part of orientation.

> Actively overseen the administrative activities in my last workplace

 

 

Work Experiences

Astute Horse

1st May, 2018 – 31st August, 2019

Executive, Marketing & HR

 Created Marketing plan for hotel and promotional campaigns for different brands
 Created business proposals and maintained relationship with clients
 Business reports and contents (social media and website) writing
 Created contents and maintained social media accounts for the clients.
 Conducted marketing research and data analysis: Focus Group Study and Mystery Shopping
 Worked closely with UI/UX designer to design marketing materials such as brochures and
adverts, Facebook post and other creative tasks
 Learned to effectively communicate and coordinate with various departments
 Involved in all administrative duties and HR activities

Certificate of Excellence in Client Services

Cartificate

Syltrips Limited

15th June 2020 to January 2021 (Freelance Work)

Senior Executive, Creative and Planning Team

 Creating plans and promotional campaigns for digital media platforms for different brands.
 Conceiving and assisting in implementation of concepts, guidelines and strategies in various creative
projects and oversee them to completion and report to Team Head
 Writing well-crafted copy and editing for digital communications
 Created Customer Care Bible for Support Team and trained them how to use it
 Improving brand recognition by Gap Analysis and Positioning
 Writing business reports and digging through trenches of business intelligence

Cartificate

Nascenia IT Ltd.

1st May – 31st August, 2017

HR Internee

 Created new hire folders and orientation paperwork
 Created and organize existing and new employee files
 Learned creating reports from HR databases
 Created innovative job vacancy advertisement
 Conducted training needs analysis
 Assisted performance review program
 Facilitated safe workplace practice and procedures in accordance with the requirements of Health
and Safety legislation
 Contributed in a creative approach to manage employee grievance
 Learned to effectively communicate and coordinate with various departments

Cartificate

Bongo Technology Ltd.

January 2021-current

Assistant Manager, Operations

  • Preparing new avenue of businesses, developed projects and educated business development team to make sales with such project
  • Developing work rules and guidelines for the employees, provided supports and identified what they need to carry out the duties
  • Working hand-in-hand with top management staff concerning work/operational issues and other activities
  • Carrying out evaluation of company’s present operational goals and suggest ways of improving important areas
  • Writing business reports and digging through trenches of business intelligence for process improvements

Promoted to Operations Team

Cartificate

Professional Training

Professional English in Business Communication

Learned the followings:

> Social Skills/Manner/Etiquettes in English

> Basic English sentence types

> Phrases and expressions in different interactions and locations

> English Dialogues in Hotel and Tourism Management

> Telephonic phrases in English

> Essential notes and message technique in English 

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Professional Digital Marketing Course

Learned the followings:

> Digital Media Basics

> Website optimization as a marketer

> Search Engine Optimization

> Social Media Marketing

> Email Marketing

> Google Analytics and webmaster

> Google Adwords and Display Ads

> YouTube Marketing

> Mobile Marketing

> Content Marketing

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Education Background

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2017-2018

Post Graduate Diploma in Human Resources Management (PGDHRM)

United International University

Studies: Human Resource Management

CGPA: 3.67

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2013-2017

Bachelor of Business Administration (BBA)

United International University

Major in Human Resource Management Minor in Marketing

CGPA: 3.82

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2012

Higher Secondary Certificate (HSC)

Al Haj Nur Mia Degree College (Comilla Board)

Business Studies

5.00

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2010

Secondary School Certificate (SSC)

Hingula Hasania High School (Comilla Board)

Business Studies

5.00